Thank you for choosing Butrs Bees! We are committed to providing you with a smooth and efficient shopping experience. Below is our shipping policy, which details how we handle your orders, shipping, and related matters.

1. Processing Time
   All orders will be processed and shipped within 1-2 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
   If your order includes pre-sale items or custom items, processing time may be delayed. We will inform you of the estimated shipping date when confirming your order.
2. Shipping Methods and Costs
   We provide you with a variety of shipping methods, including standard shipping and expedited shipping. Shipping costs will be calculated based on your shipping address and selected shipping method, and the specific costs will be displayed at checkout.

Standard Shipping: Usually takes 5-7 business days and costs $5.99 (the specific cost will vary depending on the destination).
Expedited Shipping: Usually takes 2-3 business days and costs $15.99 (the specific cost will vary depending on the destination).
Free Shipping: When the total amount of your order is over $50, you will enjoy free standard shipping.

3. International Shipping
   We support international shipping, and shipping costs will vary depending on the destination country, package weight, and selected shipping method. The estimated delivery time for international orders is 7-14 business days, which may vary depending on the destination.

Please note that international orders may be subject to customs duties, import taxes, or additional fees from other countries. These charges are borne by the recipient, and we recommend that you understand the import regulations of the relevant countries before purchasing.

4. Order Tracking
   Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to check the latest status of your package on the shipping company’s website.
5. Shipping Address
   Please ensure that you provide an accurate shipping address during checkout. If your address is incorrect or incomplete, it may result in delayed or non-delivery, and we cannot be held responsible for any resulting delays.
6. Unable to deliver
   In some cases, such as natural disasters, weather conditions or other force majeure factors, our delivery may be affected. We will do our best to process your order in a timely manner and notify you if any delay occurs.
7. Lost or Damaged Items
   If your package is lost or damaged during delivery, please contact our customer service team immediately. We will work with the shipping company to resolve the issue and provide you with a suitable solution, including re-shipping or refunding.
8. Confirming and Modifying Orders
   Once an order is submitted and processed, we will do our best to ensure the accuracy of the order. However, if you need to modify the delivery address or cancel the order, please contact us as soon as possible and we will do our best to process your request. If the order has been shipped, it cannot be changed or cancelled.

If you have any questions about our shipping policy or need further assistance, please contact us at the following:

Email: butrsbees@store.com
Phone: +14065939846
Thank you for your understanding and support, we look forward to providing you with an excellent shopping experience!